Terms of Service

Welcome to Revitaliste!

Thank you for using our full service furniture revitalization and design services (“Services”). The Services are provided by Revitaliste LLC (“Revitaliste”), located at 3145 Geary Blvd. #719, San Francisco, CA 94118, United States, and are currently limited to customers in the U.S. 

By using our website or any of our Services, you are agreeing to these terms and must follow any policies made available within the Services. Please read them carefully. 

Using our Services

You may use our Services for upholstery, wood refinishing, painting/lacquering, powder coating, caning/rushing/cording, metal plating, faux/decorative finishes, furniture wallpapering, fabric procurement and design consultations and other furniture revitalization services that we may offer.

Don’t misuse our Services or our website. For example, don’t contact our furniture revitalization service providers directly, or try to access our website using a method other than the interface and the instructions that we provide.  You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. 

Using our Services doesn't give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our website or our Services unless you obtain our prior permission. These terms do not grant you the right to use any branding, logos, or other proprietary information used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services. 

In connection with your use of the Services or as authorized by law, you agree that we may send you service announcements, administrative messages, and other information. 

Terms for Customers

Fees. All fees are determined based upon the information submitted on our website at revitaliste.com. If the information provided is inaccurate the costs may be revised. Fabric yardage estimates are based upon non-patterned 54” wide fabric unless otherwise specified. Any quote provided by us is valid for a period of 30 days. 

Payment. All prices shown are in U.S. dollars. Payment for all labor, materials and shipping must be made at the time you order the applicable Services. You are entering into a legally binding contract with us when you commit to use our Services. You are obligated to deliver payment for our Services, including the purchase price, shipping and handling fees, and applicable sales taxes. Any shipping or delivery dates or times shown on our Services are estimates only and actual delivery dates and times may vary. In the event we refuse delivery of an item, you may be assessed return shipping charges. By submitting an order through the Services, you represent and warrant that you are authorized to use the designated payment method and you authorize us to charge that payment method for your order, including applicable taxes, shipping, handling and any other amounts disclosed to you. When you provide your payment information, you also authorize us or a third party service provider to process and store that information. 

No Refunds. We do not provide refunds for the Services. We do not guarantee the design of your item or the quality of third party materials. If you do not like the fabric or finish of your item, we may modify the item for an additional cost for new materials and any additional labor.   If you are not happy with the craftsmanship or quality of work of your item, please contact us within three (3) business days of receiving the item, and we will attempt to help you resolve the issue. If you do not contact us within three (3) business days, you will be deemed to have accepted the item. 

Canceled Projects. If we have not yet started revitalization work on your furniture, you are able to cancel your project. You will be responsible for any design fees, materials purchased, delivery fees and a cancellation fee. The cancellation fee will be the greater of $200 or 10% of the total project labor cost.

Shipping. When you place an order for revitalization of an item, you will receive a shipping appointment for your item. If you miss an appointment, you will be responsible for any additional shipping fees. Shipping rates do not include furniture disassembly or reassembly. Shipping rates are for delivery to a ground floor (no stairs or elevators).

Additional Services Required. Once an item is sent to us, we may determine that additional work is required. If the additional work requires additional payment, you may choose to decline, in which case we may either (a) return the item without performing any Services, or (b) perform the Services (excluding any additional recommended work). If we perform the original Services pursuant to clause (b) of the preceding sentence, you will be deemed to have waived any claims of loss or damage and shall hold us harmless with respect to the Services. We may also choose to return an item without performing any Services if we determine that its condition is materially different than disclosed.

Materials. Selecting fabric (and finishes) is at your discretion. In the event of a fabric defect, we will work with you to submit a claim to the manufacturer, however, you will be responsible for any associated materials and labor costs with replacing a fabric. Any fabric remnants may be used by us in any manner, including for other customers, unless you request that we return to you any unused fabric remnants prior to commencement of the Services. If you do not so request, we will keep and retain such remnants. In the course of performing the Services, any fabric or other materials removed from your item(s) will be recycled.

Storage. To keep our process efficient, furniture that is not in production may not be stored in our workrooms for more than 5 business days. If you’re not able to accept delivery of your furniture within this window, we will move it to a storage facility on your behalf. You will be responsible for the cost of the additional move as well as the $25 daily storage rate.

Privacy and Copyright Protection

Revitaliste’s Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Revitaliste can use such data in accordance with our privacy policies. 

Limitations on Use of Our Content; Right to Display Items

All content, data and material contained on this web site are protected by intellectual property laws, including with respect to copyrights and trademarks, of California and the United States and other jurisdictions. No portion of this web site or any content located thereon may be copied or transmitted or used by any other person other than our customers in the course of the Services.  

If you submit, store, send, or receive any content to or through our Services including through this web site, you give Revitaliste (and those we work with) a worldwide, royalty-free, perpetual, license to use, host, store, reproduce, modify, create derivative works (such as those resulting from adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services. You represent and warrant you have the necessary rights to grant us this license for any content that you submit to our Services including through this website.  

Without limiting the foregoing, by submitting images of your items, you give us permission to display images of your items, on our website and in our marketing materials, before, during and after the application of our Services.

You can find more information about how Revitaliste uses and stores content in our Privacy Policy. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you. 

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop all or any part of our Services altogether. 

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services. 

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER REVITALISTE NOR ITS MEMBERS, AFFILIATES, EMPLOYEES, AGENTS, PARTNERS, LICENSORS OR CONTRACTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE AVAILABILITY OF OUR SERVICES OR ABILITY TO MEET YOUR NEEDS. 

THIS WEB SITE AND ALL CONTENT AVAILABLE THROUGH THIS SITE IS PROVIDED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES. 

Liability for our Services

WHEN PERMITTED BY LAW, REVITALISTE, AND REVITALISTE'S MEMBERS, AFFILIATES, EMPLOYEES, AGENTS, PARTNERS, LICENSORS AND CONTRACTORS WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. 

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF REVITALISTE, AND ITS MEMBERS, AFFILIATES, EMPLOYEES, AGENTS, PARTNERS, LICENSORS AND CONTRACTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE LESSER OF (A) THE AMOUNT YOU PAID US TO USE THE SERVICES; OR (B) US$100. 

IN ALL CASES, REVITALISTE, AND ITS MEMBERS, AFFILIATES, EMPLOYEES, AGENTS, PARTNERS, LICENSORS AND CONTRACTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE. 

Indemnification

You agree to indemnify, defend and hold us and our successors and assigns harmless from and against any third party claims, losses and damages, including our reasonable attorneys’ fees, that may arise as a result of your breach of these terms of service or misuse of the Services. 

Business Uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. You and any such business agree to hold harmless and indemnify Revitaliste and its members, affiliates, officers, agents, employees, licensors and contractors from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees. 

About these Terms

We may modify these terms or any additional terms that apply to our Services, including fees for using our Services to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. Changes will not apply retroactively and changes will become effective when they are posted. If you do not agree to the modified terms for our Services, you should discontinue your use of our Services. 

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. 

These terms control the relationship between Revitaliste and you. They do not create any third party beneficiary rights. 

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future). 

If it turns out that a particular term is not enforceable, this will not affect any other terms. 

The laws of California, U.S.A., excluding California’s conflict of laws rules, will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of San Francisco County, California, USA, and you and Revitaliste consent to personal jurisdiction in those courts. 

For information about how to contact Revitaliste, please visit our Contact Page.